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Our Mission & Philosophy
Why was SeniorThrive created? What problem are you trying to solve?
SeniorThrive was created to address a crucial and growing issue: millions of older adults want to remain in their homes as they age, but most homes are not designed with aging in mind, and many families are unsure where to start enhancing safety.
Falls, social isolation, and overlooked health risks pose significant threats to independence. Unfortunately, support is often reactive, coming only after an incident occurs. SeniorThrive changes this approach. We believe in empowering individuals through prevention.
We developed SeniorThrive to:
Make home safety and wellness proactive rather than reactive
Provide families and caregivers with a real-time, shared view of their loved one’s well-being
Offer actionable insights instead of just data
Help older adults feel confident, not overprotected, as they age in place
SeniorThrive is here to assist people in maintaining control, living well, and thriving at home. Aging shouldn’t mean losing independence; instead, it should enhance your support system.
What is SeniorThrive's core belief about aging well at home?
At SeniorThrive, we believe aging at home is not about staying put. It’s about thriving where you feel most comfortable, most capable, and most yourself.
Our core belief is straightforward: older adults thrive when they are empowered, not managed.
We value:
Prevention over reaction: A fall shouldn’t be the wake-up call.
Confidence over dependence: Independence builds dignity.
Connection over isolation: Thriving requires a supportive circle.
Aging is not a decline; it’s a stage of life worth optimizing. That’s why every component of SeniorThrive—ThriveScore, ThriveVision, wellness check-ins, and the shared dashboard—is designed to support real people in real homes, helping them make the most of this chapter.
While aging is inevitable, thriving is a choice.
How does SeniorThrive empower older adults, their families and caregivers?
SeniorThrive is a responsive web platform built to help older adults thrive at home with safety, wellness, and confidence, while keeping families and caregivers connected and empowered.
It’s a shared ecosystem that brings together older adults, their families, and professional caregivers around a single source of truth.
With SeniorThrive, each person has what they need to contribute:
Older adults get proactive safety tools, wellness tracking, helpful reminders, fitness videos, recipes, and transportation support—all from one simple dashboard.
Families get visibility into their loved one’s ThriveScore, wellness updates, home safety scans, and the ability to collaborate with other family members and caregivers.
Professional caregivers get tools to monitor clients, log incidents, manage care tasks, and communicate with families to strengthen trust and coordination.
SeniorThrive replaces fragmented caregiving with one unified, preventive system—so everyone can feel confident, stay connected, and support independence where it matters most: at home.
General Questions
What is SeniorThrive?
SeniorThrive is a web-based platform accessible on most devices, that helps older adults live safely and independently at home. It combines smart wellness tools, home safety scans, and real-time sharing with family and caregivers—all designed to prevent falls, support daily living, and strengthen the circle of care.
With SeniorThrive, users get:
A personalized ThriveScore that tracks wellness and safety
Room-by-room home scans using ThriveVision to spot risks
Health tracking, mood check-ins, and fall or incident reporting
Actionable recommendations, fitness videos, healthy recipes, and more
A shared dashboard to connect families, caregivers, and professionals
SeniorThrive is here to replace fear and guesswork with clarity, connection, and confidence—so older adults can thrive, not just age in place.
How does SeniorThrive help me or my loved one?
SeniorThrive provides the tools and support needed to help older adults live safely, independently, and confidently at home—while giving families and caregivers the visibility and connection they need to stay informed and involved.
For older adults: SeniorThrive offers room-by-room home safety scans, personalized wellness check-ins, a ThriveScore to track progress, and helpful tools like fitness videos, healthy recipes, transportation support, and medication tracking.
For families: The shared dashboard provides real-time insights into safety, wellness, and daily routines. Family members can view updates, collaborate on tasks, and feel confident knowing their loved one is supported.
For professional caregivers: ThriveCare includes tools for logging incidents, monitoring client wellness, managing care activities, and staying connected with both the older adult and their family.
SeniorThrive empowers everyone involved to take proactive steps that support independence, reduce risk, and create a strong, connected circle of care.
Who can use SeniorThrive?
SeniorThrive is built for anyone who wants to support safe, confident, and connected aging at home. It’s designed to serve three key roles:
Older adults who want to stay independent and informed while taking proactive steps to improve safety, wellness, and daily life at home.
Family members who want insight into how their loved one is doing, without constant check-ins or confusion. SeniorThrive helps families stay involved and organized, even from a distance.
Professional caregivers who need streamlined tools to manage clients, track wellness, report incidents, and collaborate with families.
Whether you’re living independently, supporting a parent, or running a caregiving business, SeniorThrive brings everyone together into one connected, easy-to-use platform.
What makes SeniorThrive different from other aging-at-home tools?
Most tools focus on emergencies. SeniorThrive focuses on prevention, connection, and real progress—using the devices people already have.
Here’s what sets us apart:
We’re proactive, not reactive. ThriveVision scans detect home safety risks before a fall. Wellness check-ins surface concerns early—so they can be addressed before they become bigger issues.
We work on the devices people already use. No need for special hardware or complicated setups. If there’s a smartphone, tablet, or PC in the home, SeniorThrive fits right in.
We connect the whole ThriveCircle. Families, caregivers, and older adults share one platform with real-time insights and coordinated support.
We support real life, not just emergencies. From fitness videos to healthy recipes, ride services, and medication tracking—we help with the routines that shape daily life.
We turn data into action. ThriveScore translates wellness and safety into one clear number that updates as your home and habits improve.
SeniorThrive brings everything together in one place, so older adults don’t just stay at home—they thrive there.
Is SeniorThrive available on mobile or desktop?
Yes, SeniorThrive is a responsive web app, which means it works seamlessly across smartphones, tablets, laptops, and desktop computers. There’s no need to download anything.
If you have a device with a browser—whether it’s a smartphone or a desktop computer—you can easily access the app. Just log in to start scanning rooms, checking your ThriveScore, or supporting your loved one from anywhere.
It’s simple, flexible, and designed to meet you where you are.
How can I measure the positive impact of using SeniorThrive? (e.g., evidence of reduced risks, improved well-being metrics)
SeniorThrive is designed to clearly show your progress, helping you identify what’s working and where you need additional support.
Here’s how you can track your impact:
ThriveScore: This is your wellness and safety score that updates over time based on new room scans, wellness check-ins, and completed recommendations. A rising ThriveScore indicates meaningful improvements in your well-being.
Wellness Metrics: You can monitor changes in mobility, mood, daily activity, and overall wellness through regular check-ins. These trends help you spot small issues before they develop into larger problems.
Incident Reporting: By tracking falls or safety concerns, you can identify risk patterns and confirm whether changes in your home or routine are making a difference.
Family & Caregiver Feedback: When everyone is connected through the dashboard, you receive faster, clearer feedback from your care circle, which often leads to better outcomes.
At SeniorThrive, we focus not only on tracking problems but also on celebrating progress and recognizing achievements. Our goal is to help you build a safer, more empowered experience as you age at home..
Are there success stories or case studies from other users?
Yes. Many older adults, families, and caregivers have shared how SeniorThrive has helped them feel more confident, connected, and in control.
Here are just a few examples:
A daughter in Ohio used ThriveVision to scan her mother’s home and discovered two major fall hazards she hadn’t noticed—one of which had nearly caused a fall just weeks earlier.
A caregiver in California used the dashboard to monitor multiple clients and streamline communication with their families, saving time while improving care quality.
An older adult in Arizona started using the daily check-ins and ThriveScore to track her wellness over time. She now celebrates each point of progress as part of her weekly routine.
We’re continually gathering feedback and stories that highlight real-world impact. A full section of user stories and case studies will be featured on the SeniorThrive website soon.
If you have a story to share, we’d love to hear it.
Getting Started & Onboarding
How do I create a SeniorThrive account?
Creating a SeniorThrive account is free, easy and takes just a few minutes.
Visit SeniorThrive.com on your phone, tablet, or computer.
Click on “Get Started” or “Start Your Free Trial.”
Select your role: Older Adult, Family Member, or Caregiver.
Enter your name, email address, and create a secure password.
Look for a welcome email to verify your account (be sure to click the secure link or button).
Once verified, you’re in! Enjoy a guided walkthrough of the platform.
You can experience Senior Thrive for free for seven days. If you choose to stay with us, our plans start at $9.99 a month.
You’ll have access to your personalized dashboard, ThriveScore, and the tools that help you or your loved one stay safe and thrive at home.
How long does it typically take to set up SeniorThrive completely?
Most users are up and running within 15 minutes.
Here’s what’s typically included in that time:
Creating your account and selecting your role
Completing your first Quick Wellness Check
Uploading photos for your first room scan using ThriveVision
Exploring your personalized dashboard and ThriveScore
You don’t need to set everything up at once. SeniorThrive is designed to grow with you. You can revisit your dashboard at any time to update information, invite a family member, or take additional steps to improve your wellness and safety.
Set up is fast. Impact lasts.
Is there a guided tutorial or setup wizard available in the app/platform?
Yes. SeniorThrive includes a guided walkthrough right after you create your account. It walks you through the key steps to get started, including:
Completing your first Quick Wellness Check
Uploading your first room photos for ThriveVision
Understanding your ThriveScore
Exploring your dashboard and inviting a family member
You can take it step-by-step or go at your own pace. The walkthrough is available anytime if you need a refresher, and you’ll also get tips and reminders along the way to help you make the most of each feature.
SeniorThrive is designed to be simple, supportive, and stress-free—right from day one.
What information do I need to invite a loved one?
Inviting a loved one to SeniorThrive is quick and easy. All you need is:
Their name
Their relationship to you (parent, spouse, sibling, friend, etc.)
Their email address
That’s it. Once invited, your loved one will receive an email to join SeniorThrive and complete their setup. You can always update or add more details together later, but starting the connection is simple.
What are tips for gathering information about your loved one?
You don’t need to have every detail, but here are some helpful tips to get the most out of SeniorThrive and to keep your loved one safe and independent:
Start with a conversation: Ask your loved one about their comfort at home, any recent falls, mobility challenges, or areas where they’d like more support.
Walk through their home (virtually or in person): Look for stairs, loose rugs, bathroom setups, or anything that could impact safety. If possible, snap a few photos for ThriveVision.
Check with others in their circle: Siblings, neighbors, or caregivers may have helpful input on routines, concerns, or recent changes.
Focus on daily life: Knowing what activities they enjoy, what’s getting harder, or how often they leave the house gives context for better support.
You can update over time: SeniorThrive is built to evolve with their needs. Start with what you know now, and refine as you go.
A little info goes a long way. The more you gather, the more personalized and proactive the recommendations will be.
What's the best way to introduce SeniorThrive to a hesitant loved one?
When introducing SeniorThrive to a loved one who may be unsure, keep the focus on empowerment and partnership, not monitoring. Here are a few tips:
Lead with their goals: Talk about what matters to them—staying independent, avoiding falls, or making their home more comfortable.
Highlight the benefits for them: Share how SeniorThrive offers home safety tips, wellness tracking, and easy-to-use tools that support their freedom to live at home on their terms.
Offer to do it together: Position it as something you can explore side by side—scanning rooms, reviewing wellness updates, and setting goals.
Keep it simple: Reassure them that they can use it as much or as little as they want, and that it’s designed to be easy.
Share stories: Mention how others have used SeniorThrive to make small changes that made a big difference.
The key is to frame SeniorThrive as a tool that helps them stay in control—not something that takes control away.
What happens after my first ThriveScore and room scan?
After completing your first ThriveScore and room scan, you’ll receive a personalized snapshot of your current wellness and home safety status. Here’s what comes next:
Review your ThriveScore: See where you stand in terms of wellness and safety, with clear indicators of areas that need attention.
Get personalized recommendations: SeniorThrive provides actionable tips, DIY projects, product suggestions, and services to help improve your score and reduce risks.
Track your progress: As you follow recommendations, update wellness assessments, or rescan rooms, your ThriveScore will adjust to reflect improvements.
Share insights: If you’ve invited a family member or caregiver, they can view the results, stay informed, and collaborate with you on next steps.
This process helps you move from insight to action, turning small steps into meaningful progress for living well and safely at home.
SeniorThrive Plans & Features
What are the different SeniorThrive programs?
SeniorThrive offers four distinct programs to support older adults, families, and caregivers:
ThriveStarter: Our free plan that provides ongoing access to saved information and basic dashboard features.
ThriveMax: A premium plan with expanded features for older adults and one invited family member.
ThriveFamily: An expanded version of ThriveMax that includes up to five family members for shared support.
ThriveCare: Designed for professional caregivers, this plan offers tools to manage clients and collaborate with families.
All older adults start with a 7-day ThriveMax trial, giving them full access to key features upfront.
What’s included in ThriveStarter?
Access to existing ThriveScore and wellness check results from the trial.
No additional room scans (scans completed during the trial remain viewable).
Basic dashboard access including daily check-ins.
Invite 1 family member to continue viewing existing data.
What’s included in ThriveMax?
Unlimited room scans using ThriveVision (after the trial). (unlimited within reason – no scanning 100 unit apartment buildings!)
Full wellness assessments and ongoing ThriveScore tracking.
Access to the full dashboard with wellness metrics, mood tracking, fitness videos, recipes, medication tracking, and ride services.
Invite 1 family member to collaborate and view updates.
Personalized recommendations and progress tracking.
What’s included in ThriveFamily?
All the features of ThriveMax, plus:
Invite up to 5 family members to the shared dashboard.
Collaborate as a family unit, adding notes, tasks, and shared insights.
Stronger visibility and connection across the entire ThriveCircle.
What’s included in ThriveCare?
Caregiver-specific dashboards for managing multiple older adults.
Incident reporting, medication tracking, and wellness monitoring tools.
Communication tools to stay connected with both clients and their families.
Business support features like client management and scheduling.
Integrates with ThriveFamily and ThriveMax so caregivers can seamlessly connect with each older adult’s support network.
SeniorThrive’s plans are designed to grow with your needs, ensuring the right level of support whether you’re just starting or managing care at scale.
ThriveVision & Home Safety Scans
What is ThriveVision?
ThriveVision is SeniorThrive’s home safety scanning tool. Using your phone, tablet, or computer, you can take photos of rooms in your home, and ThriveVision analyzes them to identify potential hazards and risks. It helps older adults and families make proactive changes to prevent falls and improve home safety.
How do I scan a room using ThriveVision?
Log into your SeniorThrive account from your device.
Select Scan Rooms from your Dashboard.
Follow the prompts to take 3-5 clear photos of the room from different angles using your phone, tablet, or computer.
Upload the images, and ThriveVision will analyze them for safety risks.
You’ll receive a safety report with prioritized recommendations based on what ThriveVision detects.
How long does a typical ThriveVision room scan take?
From taking photos to receiving your results, a typical ThriveVision scan takes about 1 to 3 minutes. The more clear and well-lit the photos, the faster and more accurate the results.
What kind of hazards does ThriveVision detect?
ThriveVision is designed to identify common, yet often overlooked, home safety risks that could lead to falls or injuries, including:
Tripping hazards (rugs, cords, clutter)
Lack of grab bars in bathrooms
Poor lighting conditions
Furniture arrangements that may block pathways
Uneven surfaces
Items stored out of safe reach
Is the hazard detection updated over time?
Yes. ThriveVision’s detection capabilities improve over time. As more users scan rooms and provide feedback, the system continues to update, recognizing a wider range of hazards and environments.
What specific types of objects or situations might confuse ThriveVision (e.g., mirrors, complex patterns, pets moving)?
While ThriveVision is designed for accuracy, certain conditions can affect detection:
Mirrors or glass surfaces reflecting light
Complex patterns (like busy carpets or wallpaper)
Pets or people present in the photos (we recommend keeping the room clear of both during the scan)
To ensure the best results, try to take photos in steady lighting with minimal distractions or reflections.
How many rooms can I scan with each plan?
ThriveMax trial: Up to 7 room scan images during the 7-day trial.
ThriveMax (paid): Unlimited room scans. (within reason)
ThriveStarter: No additional scans after the trial, but you retain access to your scanned reports.
Do I need good lighting for the scan to work?
Yes. Good lighting improves scan accuracy. Natural daylight or bright indoor lighting works best. Avoid dim or shadowed areas where hazards might not be visible in photos.
What should I do if a scan misses a safety issue?
If you notice something ThriveVision didn’t catch, you can:
Manually add a note or flag the issue in your dashboard.
Contact SeniorThrive support to report the missed hazard for review.
Our system learns from feedback and improves detection over time.
Can I rescan a room?
Absolutely! You can and should rescan any room at any time, especially after implementing safety improvements. This allows you to monitor progress and observe an increase in your ThriveScore as you address risks. You will receive prompts to rescan the room to help resolve any identified safety issues.
Can I use ThriveVision outside or in garages, porches, etc.?
ThriveVision is optimized for indoor spaces like bedrooms, bathrooms, kitchens, and living areas, but it can also scan outdoor spaces such as garages, porches, and patios. While accuracy is highest indoors, ThriveVision provides valuable insights for outdoor environments as well.
Can ThriveVision check for ADA compliance?
ThriveVision helps identify general safety risks and recommends ADA-compliant improvements (like adding grab bars or adjusting heights), but it does not provide full ADA certification. For formal compliance, consult a certified ADA specialist.
ThriveVision is a powerful tool to help you move toward safer, more accessible living environments.
ThriveScore
What is ThriveScore?
ThriveScore is your personalized wellness and home safety score in SeniorThrive. It brings together data from your room scans, wellness assessments, and daily check-ins to give you a clear snapshot of how safe and supported you are at home. It’s also a fun and motivating way to experience SeniorThrive—keeping you engaged, on track, and seeing your progress in real time.
How is my ThriveScore calculated?
Your ThriveScore is based on a combination of factors:
Results from your ThriveVision room scans (hazards, safety risks)
Insights from your wellness assessments (mobility, mood, health indicators)
Your daily check-in responses (tracking how you feel and function day-to-day)
Completion of recommendations (DIY fixes, product installations, or service connections)
We’re constantly adding new activities and challenges that help you earn points and boost your ThriveScore. Who would’ve thought there’s a way to gamify healthy aging? These elements combine into one easy-to-understand score that reflects your current level of safety and well-being.
Is a lower ThriveScore always a cause for immediate concern? What context is important?
Not necessarily. ThriveScore is a non-clinical measurement designed to keep you motivated, connected, and engaged—not alarmed. It’s also unique to every person. Just think about environmental factors: someone living in a one-bedroom home will naturally have fewer room scans contributing to their score compared to someone in a five-bedroom home. More scans create more opportunities to earn points, but that doesn’t mean one person is safer than the other—it just reflects different living environments. A lower score is simply a signal that there are areas to focus on, but context is key:
If your home safety score drops after identifying a new hazard, it’s a chance to fix it before it causes harm.
If your wellness metrics shift, it simply reflects that you’ve been tracking your wellness over time—not the specific results themselves. ThriveScore awards points for engagement, not the content of your health data. Whether you’re recording mood, mobility, or blood pressure, the focus is on keeping you connected to your wellness journey.
ThriveScore helps guide action and conversation, keeping you and your care circle aligned toward living well and safely at home. It’s here to motivate progress, not diagnose problems.
How sensitive is the ThriveScore to small changes in my home or wellness?
ThriveScore adjusts to reflect both small improvements and emerging risks, but always with a focus on motivation, not penalties:
Adding grab bars or clearing clutter can raise your score.
Reporting a new fall, identifying a trip hazard, or changes in mood may lower it.
For wellness metrics, ThriveScore does not take away points based on individual health readings like blood pressure or mood. You earn points for participating—whether your numbers are high, low, or in between. The goal is to keep you engaged and connected to your home safety and wellness journey, not to penalize you for a bad day.
It’s designed to be responsive without overreacting to minor fluctuations, helping you track meaningful trends over time.
How often should I update my ThriveScore?
Your ThriveScore updates automatically each time you:
Complete a ThriveVision room scan
Submit a wellness assessment or daily check-in
Mark a recommendation as completed
For best results, we recommend:
Scanning rooms at least quarterly or after major changes.
Completing daily check-ins and updating wellness assessments monthly.
Can I share my ThriveScore with family or caregivers?
Yes. If you’ve invited family members or caregivers to your ThriveCircle, they can view your ThriveScore and track updates through the shared dashboard. This helps everyone stay informed and aligned on your wellness and safety progress.
How can I improve my ThriveScore?
Enhancing your ThriveScore is all about making small, positive changes. Here are some uplifting steps to help you:
Embrace the recommendations from your room scans or wellness assessments. This might involve adding grab bars, removing tripping hazards, or addressing wellness concerns to create a more comfortable space.
Stay engaged and motivated by participating in daily check-ins and wellness activities. Your commitment is key!
After completing your safety improvements, don’t forget to rescan your rooms to see your progress.
Every action you take contributes to building a safer, more supportive environment, and each step you make brings you closer to a higher ThriveScore.
Wellness Assessments
What are wellness assessments in SeniorThrive?
Wellness assessments in SeniorThrive help track your overall health, daily living abilities, and well-being. They focus on key areas like mobility, mood, activities of daily living (ADLs), and instrumental activities of daily living (IADLs). These assessments give a clearer picture of how you’re doing and help guide personalized recommendations for improving your quality of life.
What’s the difference between the Quick Wellness Check (Profile) and the full assessment?
The Quick Wellness Check is a fast, lightweight assessment focused on just a few key questions to give a snapshot of your current wellness. Also known as your profile, this helps us customize ThriveVision to assess each room in the house based on your specific needs.
Full assessments are more comprehensive, covering ADLs, IADLs, mood, mobility, and other factors that impact your well-being.
Why does the assessment ask about daily living activities?
Daily living activities (like dressing, bathing, cooking, and managing medications) are core indicators of independence and wellness. By asking about these activities, SeniorThrive can identify areas where you might need support and recommend changes or tools to help you stay safe and independent at home.
Can I retake or update my assessment?
Yes. You can retake or update your wellness assessments at any time. We recommend updating them monthly or whenever there’s a change in your health, mobility, or daily routines.
Updating assessments regularly helps ensure that your ThriveScore and recommendations stay relevant and reflect your current needs.
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Personalized Recommendations
How does SeniorThrive create recommendations?
SeniorThrive generates recommendations based on the results of your ThriveVision room scans, wellness assessments, and daily check-ins. Our system reviews the data you provide and suggests actionable steps to improve home safety, wellness, and quality of life.
Each recommendation is personalized to your environment and needs—whether that means a quick DIY fix, a product to improve safety, or a service connection for extra support.
What types of recommendations will I receive?
You’ll receive a variety of personalized recommendations, including:
Home safety improvements (e.g., adding grab bars, removing rugs, improving lighting)
Wellness activities (e.g., mobility exercises, mood boosters, nutrition tips)
Product suggestions (e.g., fall mats, adaptive tools, home modifications)
Service referrals (e.g., local handymen, transportation services, wellness programs)
The goal is to give you clear, achievable steps to reduce risk and support thriving at home.
Can I track progress on home safety or wellness improvements?
Yes. You can track your progress directly in the SeniorThrive dashboard:
Mark recommendations as completed.
Rescan rooms after making safety changes.
See how your ThriveScore adjusts as you complete actions and engage with your wellness journey.
Tracking your progress helps you stay motivated and see the real impact of your efforts.
Can I receive product or service suggestions?
Yes. SeniorThrive provides product and service suggestions tailored to your specific needs. These might include safety products (like grab bars or non-slip mats) or connections to trusted service providers (like home modification experts or wellness programs).
We are partnered with Amazon and also offer vetted products and services from other leaders dedicated to empowering older adults to thrive at home.
Yes. SeniorThrive provides product and service suggestions tailored to your specific needs. These might include safety products (like grab bars or non-slip mats) or connections to trusted service providers (like home modification experts or wellness programs).
Does SeniorThrive receive commissions for product or service recommendations it makes?
In some cases, yes. SeniorThrive may receive a small commission if you choose to purchase a product through one of our recommended partners. This helps support the platform and keep many of our tools accessible. However, all recommendations are made based on what’s best for your safety and well-being, not commissions.
What should I do if I don’t agree with a recommendation?
If you receive a recommendation that doesn’t feel right for you:
You can dismiss it in your dashboard.
Or reach out to SeniorThrive support to provide feedback.
Our goal is to offer suggestions that fit your needs. Your input helps us continue improving and personalizing the experience.
ThriveFamily Support
What is ThriveFamily?
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How does the ThriveFamily plan work?
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How do I invite multiple family members?
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What can ThriveFamily members see and do?
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Can family members add notes or tasks?
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What happens if we need more than 5 family members?
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ThriveCare For Professional Caregivers
What is ThriveCare?
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How do professional caregivers use SeniorThrive?
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Can caregivers manage multiple older adults?
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What tools does ThriveCare offer to support caregiving businesses?
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Can caregivers communicate with family members through ThriveCare?
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ThriveCircle Connections
What is a ThriveCircle?
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How do I create or join a ThriveCircle?
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Who can be in a ThriveCircle?
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How are roles assigned (older adult, family, caregiver)?
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Can someone belong to more than one ThriveCircle?
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What happens if I leave or remove someone from a ThriveCircle?
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Dashboard & Insights
What is the SeniorThrive dashboard?
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What can older adults track on their dashboard?
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What can family members view on the dashboard?
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What can caregivers view with ThriveCare?
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How do wellness metrics get updated?
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What are the available features in the dashboard (e.g., videos, recipes, ride services)?
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Can I export reports from the dashboard (e.g., a summary for a doctor's visit)?
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Can I receive alerts or reminders from the dashboard?
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Can I customize or hide certain sections of the dashboard?
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Reminders, Alerts & Staying on Track
How does SeniorThrive help me stay on track with wellness and home safety?
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What kinds of reminders or alerts will I receive?
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Can I customize or turn off notifications?
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How often will I get updates or nudges?
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Does SeniorThrive offer educational content to help me take action?
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Where can I find the SeniorThrive blog or resource center?
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Will family members or caregivers get reminders too?
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Integrations & Compatibility
Does SeniorThrive integrate with other health apps, wearables (like Fitbit or Apple Watch), or smart home devices?
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Can I share my SeniorThrive data or reports directly with my doctor or healthcare provider?
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Emergency Situations
What happens in an emergency? Does SeniorThrive automatically call for help?
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Does SeniorThrive replace a traditional medical alert system (like Life Alert)?
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Accessibility
Is the SeniorThrive app/website accessible for people with disabilities (e.g., screen reader compatible, adjustable font sizes, high contrast modes)?
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Accessibility
Is the SeniorThrive app/website accessible for people with disabilities (e.g., screen reader compatible, adjustable font sizes, high contrast modes)?
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Account & Technical Support
Can I use SeniorThrive on multiple devices?
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What devices and browsers are supported?
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How do I update my account information?
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I’m having trouble logging in—what should I do?
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How do I get help or report an issue?
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Can I delete my account?
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Data Privacy & Security
Is my data secure?
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How is my personal health and home information used by SeniorThrive?
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Who owns the data collected (the user, SeniorThrive)?
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Can I export or download my data?
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How do you ensure the AI (ThriveVision) is used ethically and without bias?
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Do you share my data with third parties? Under what circumstances?
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Billing & Plans
How do I upgrade to ThriveMax or ThriveFamily?
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Can I switch between ThriveMax and ThriveFamily?
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What happens if I cancel my premium plan?
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Is there a free trial for ThriveMax or ThriveFamily?
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What payment methods do you accept?
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Are there any potential additional costs beyond the subscription fees (e.g., for specific partner services)?
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Can I get a refund?
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Feedback
How can I provide feedback or suggest improvements for SeniorThrive?
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Where can I ask a question that isn't answered here?
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